Privacy Policy

Effective Date: 01/06/2025 Batting Cages Australia

Batting Cages Australia (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following personal information when you visit our website, submit a form, or contact us directly:

  • Your name
  • Email address
  • Phone number
  • Organisation or club name (if applicable)
  • Any other information you voluntarily submit

We do not collect sensitive personal information unless it is specifically required and you have consented.

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide product information
  • Process sales or service requests
  • Communicate with you about your interest in our products
  • Send marketing updates, promotions, and news (you can opt-out at any time)
  • Improve our website, services, and customer experience

3. Disclosure of Your Information

We will not sell or rent your personal information to third parties. Your data may be shared with service providers (e.g., email or CRM platforms) solely to assist with business operations, and only under obligations of confidentiality.

We may disclose your information if required by law, or in connection with a legal claim or proceeding.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes storing your information in secure systems and restricting access to authorised personnel only.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

6. Website Analytics and Cookies

Our website may use cookies or similar technologies to improve your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings.

7. Marketing Communications

If you subscribe to our updates or submit an enquiry, you may receive marketing communications from us. You can unsubscribe at any time using the link in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly marked.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Batting Cages Australia Email: david@battingcagesaustralia.com.au Phone: 1300 0 CAGES Website: www.battingcagesaustralia.com.au